Privacy Policy

ER ALERT is a free application created by David Liss and Audacious Software to help doctors learn about when their patients visit the emergency room or the hospital. This SERVICE is provided at no cost and is intended for use as is.

This document is intended to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service, to learn how patients use the Service, and how the Service sends information to doctors’ offices.

We will not use or share your information with anyone except as described in this Privacy Policy. This application has been developed as part of a research study at Northwestern University, led by David Liss. This research study (IRB number: STU00208663) has been approved by the Northwestern University Institutional Review Board (IRB).

Information Collection and Use

While using our Service, we will require you to provide us with certain personally identifiable information, including but not limited to your name, date of birth, and location data at times when we think you are inside or very near a hospital. The information that we request will be retained by us and shared with your doctor’s office as described in this privacy policy.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through our own and third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. This Log Data is used for the purposes of troubleshooting problems and identifying potential improvements, as well as measuring application usage and engagement in both individual and aggregate contexts. Log Data containing engagement information is not transmitted to third parties and is only accessible by the ER Alert creators.

Data Storage and Transmission

Data about your application usage and visits to the emergency room or hospital will be cached on your personal device in order to facilitate proper operation of the Service. Furthermore, this information will be transmitted to a remote server wholly controlled and operated by the ER Alert creators to enable research analyses of the Service and its users.

If you use the Service to confirm that you are a patient receiving care in the emergency room or the hospital, information about these events will be transmitted to your doctor’s office via secure electronic messages that office staff can view online or as a fax. Information that is transmitted to doctors’ offices includes your name, date of birth, phone number, the hospital where you are believed to be receiving care, information you entered in text fields, and any pictures you take of hospital discharge documents. Information is transmitted at times such as when you arrive at the emergency room or the hospital, after you are admitted as a hospital inpatient, and after you are discharged. After receiving information from the Service, your doctor or their office staff may contact you to follow up on your visit to the emergency room or the hospital.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties do not have access to your Personal Information.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this policy periodically for any changes. We will notify you of any changes by posting the new Privacy Policy at this location. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. We may be reached via the following channels:

David Liss – david.liss@northwestern.edu

Last revised January 24, 2019.